EMT Practice Test

1. Question Content...

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Question1: Cloud Kicks needs functional components that will be used on many pages. The components need to be consistent with the look and feel of Lightning Experience.
What does the Salesforce Lightning Design System (SLDS) provide that will ensure consistency?

Question2: Which criteria should the designer consider when selecting users for testing?

Question3: Financial advisor should be able to access a customer's record in Sales Cloud and see all potential business opportunities related to each individual customer. The bank does not have any corporate or business customers at this time.
How should a UX Designer suggest the bank represent its customers within its Salesforce instance?

Question4: A UX Designer is creating a customer support site in Experience Builder that will be internationalized across 12 different countries.
Which two design considerations should be made when planning for this site?

Question5: Which visual design elements should be used in corporate style and branding guidelines?

Question6: Cloud Kicks (CK) is incorporating Relationship Design principle into its business model and customer offerings wherever possible. Choose 3 answers

Question7: Users from a small group within a Sales team have complained about an object that is often used only by team that has not been added to their Lightning app. Due to the small volume of users, the administrator is not considering creating a new app for them.
Which two Salesforce feature should be suggested to improve the end-user experience?
Choose 2 answers

Question8: Cloud Kicks marketing development representatives need to process incoming leads. Understanding the typical lead to opportunity is essential to the design.
Which three new records would typically be created when they convert a lead?
Choose 3 answers

Question9: What are Salesforce core design principles when making design decisions?

Question10: An organization must be digitally accessible to enable social opportunity.
What are three core principles of Web Content Accessibility Guidelines (WCAG)?
Choose 2 answers

Question11: A UX Designer wants to quickly mock up Salesforce user Interface experiences using a collation of prebuilt components. The designer need sales lightning resources for their design and prototype such as based components, tokens, design patterns.
Which tool to install should need?

Question12: Cloud Kicks wants to apply branding to its current Salesforce org, currently using Lightning Experience. The look and feel must follow company design guidelines.
Which declarative design properties should be used to achieve this?

Question13: A sales representative needs to quickly see key fields whenever viewing an opportunity.
Which three Salesforce feature would allow fields to be available when they are viewing a record?
Choose 3 answers

Question14: Cloud Kicks wants to create an external facing site where users can:
* Manage and submit cases via the web.
* Browse and search Knowledge Base articles.
* Contact Support via lice chat.
Which cloud should be used to design an appropriate solution for CK's users?

Question15: Universal Containers' organization wide-defaults model is private for the Account object. A sales repeats to opportunity records.
Which level of access will the sales rep have to the related account record?

Question16: During user interviews, a UX Designer discovers that the most common daily task for users is to look for and view commonly used reports using the global search bar.
What should be done to improve their experience?

Question17: A UX designer want to understand the mental model of employees who have requested a new internal community the brief specifies what the employees should be able to do on the site but the designer need to suggest and suitable architecture Which technique should be used

Question18: A UX Designer has created a new form for a call center that takes special delivery information from its customers.
The designer wants to ensure the call center staff finds the form easy and intuitive to use.
Which kind of testing should be conducted to validate this?

Question19: Cloud kicks wants to incorporate human-centered design across its organization.
Which two practices should be adopted?

Question20: What should a UX Designer use to design responsively within the Salesforce Lightning Design System (SLDS)?

Question21: How should a UX designer differentiate between a voice and a tone?

Question22: Cloud Kicks wants to represent stages for opportunities within the sales process.
Which Salesforce Lightning Designing System (SLDS) component should be recommended?

Question23: Sales managers want their team members to help each other close Opportunities. The Opportunity and Account organization-wide defaults are private. To grant Opportunity access to sales reps on the same team, owner ship-based sharing rules were created for each team.
What is the side effect of this approach?